Job Summary

Minimum Qualifications

• Master’s degree in Student Affairs administration, College Student Personnel or other related fields.
• Considerable exhibited knowledge and skills in data analysis and reporting along with evidence-based decision making.
• Excellent organizational, planning and leadership skills
• Strong oral and written communication skills.
• Proven ability to manage multiple priorities and complex issues.
• Demonstrated ability to serve as a results-driven strategist and effective change agent working collaboratively with campus partners to facilitate a university-wide approach to campus-based undergraduate retention and transition efforts.
• Demonstrated ability to enhance student learning and provide a student-centered learning environment.
• Demonstrated adaptability, including being comfortable with change.
• Considerable years of experience in supervision and management of personnel, departments, and budgets. Considerable experience with like units, data analysis, and reporting.

• Serve as a member of the Vice President for Student Enrollment, Engagement & Services cabinet.
•  Provide leadership, administrative and fiscal budget oversight on policy, procedures, protocol and process development for retention and transitions.
•  Serve as the primary representative to coordinate, implement and assess initiatives related to equity, persistence, retention, completion, and post-graduation success for campus-based students.
• Lead, integrate, and align programs, staff, and service operations. Provide supervision, direction, and vision to the following areas, Center for Orientation, Retention, and Exploration (CORE), Center for Career & Leadership Development, Office of Educational Accessibility, and the Military Connection Center. Directly supervise four-unit leaders and indirectly supervise 51 full-time employees dedicated to retention and transitions.
• Serve on committees, task forces, and work groups as appropriate.
• Perform other related duties or special projects as assigned by the Senior Associate Vice President for Student Engagement and/or Vice President for SEES.

• Analyze, report and advise on student data and retention metrics to identify trends, patterns, and areas for improvement, and utilize findings to inform strategic decision-making; implement strategies that increase student success key performance indicators. 
• Evaluate and infuse appropriate technologies and practices for improved communication with and tracking of students.
• Work collaboratively with colleagues across the university to address data/reporting blind spots or system inefficiencies; maintain a mindset of continuous improvement as a means of facilitating strong data and reporting architecture. 

• Work collaboratively with colleagues in the Division of Student Enrollment, Engagement & Services to provide a positive, seamless experience for campus-based students. 
• Collaborate with other campus units/departments on initiatives related to enrollment management and post-graduation success; represent SEES as a high-level collaborator and problem solver alongside Academic Affairs colleagues, and other campus stakeholders.
• Lead the development and implementation of programs and services to support students during critical transition points, such as orientation, summer bridge programs, first-year experience, living learning communities, major exploration, career placement, and graduation. 
• Exhibit demonstrated success in developing retention strategies that include mentoring programs and other services to address barriers to student retention.
• Develop and maintain effective working relationships with Academic Affairs leadership, academic deans, advisors, and instructors to encourage participation by academic units in undergraduate campus-based student retention. 
• Stay abreast of best practices, emerging trends, and research in student retention, transitions, and success initiatives in higher education, and incorporate relevant insights.
• Recommend new or revised policies and procedures related to student services, student retention, and campus-based undergraduate student success. 

Preferred Qualifications

• Doctoral degree in field related to Student Personnel or Administration of Higher Education.
• Extensive progressive professional experience in Student Affairs, enrollment management, and/or student success to include management of personnel, units/departments, and budgets.
• Comprehensive experience in data analytics, performance tracking, and strategic enrollment management.

Conditions of Employment