Job Description

We are seeking an experienced professional for a temporary Manager position to support student affairs for our online programs and manage various operational tasks. This role is ideal for a skilled professional with significant experience in higher education, particularly in student support and online program management.

Key Responsibilities

Student Affairs and Support Management (Primary Focus)

• Manage student support services for online programs, including coordinating academic advising and resource allocation
• Implement strategies to enhance online student engagement, satisfaction, and retention
• Review and interpret student feedback and performance data to recommend improvements in online programs and services
• Ensure the implementation of best practices for supporting non-traditional and online learners

Operational Management

• Manage contract review processes related to online education initiatives
• Oversee the preparation of project reports for various online education initiatives
• Provide insights and recommendations based on experience in the field
• Assist in the development and implementation of new online programs and initiatives

General Management

• Coordinate various ad-hoc tasks and projects as needed
• Provide guidance to team members
• Contribute to discussions related to online education strategy

Qualifications

• Significant experience in higher education (6+ years), with a focus on student support and online program operations
• Strong knowledge of best practices in online education and supporting non-traditional students
• Proven ability in project management and team coordination
• Experience in higher education operations, including contract management and project reporting
• Excellent communication and interpersonal skills
• Ability to work flexibly in a temporary capacity

Department

College of Professional Education