Job Description

It takes a team of extraordinary talent to propel a university on the rise.  When you work at Stevens, you join a talented, diverse, and inclusive community of employees who work together to support the education, research, and innovation mission of the University.

POSITION SUMMARY

The successful candidate will play a pivotal role for the Vice Provost of Research Innovation as s/he:

• Manages the latter stages of implementation of InfoEd eRA, including validating, troubleshooting and prioritizing issues for multiple modules.

• Ensures the vital integration between InfoEd eRA and Workday Finance is functional, efficient and successful.

• Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training.

• Develops and provides a solid understanding of InfoEd eRA modules from a technical and functional perspective.

• Develops, maintains, and delivers System End User training material.

• Manages the process of configuring and establishing workflow logic, routing and custom forms within the InfoEd eRA application, including HTML, java scripting and complex system design.

• Supports the Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training.

• Creates test scripts, test strategies and execute system and regression tests for new fixes and regression testing for upgrades and patch maintenance cycles.

• Provides communication to campus regarding system issues, upgrades, and maintenance.

• Records and tracks all issues that arise during implementation or post-production and facilitates discussions with the vendor to work out resolutions to issues that cannot be addressed through system configuration or business process.

• Contributes to project planning efforts by providing estimates and input into tasks.

• Works with business owners to define, document and prioritize functional requirements.

• Develops a broad understanding of the both the Workday Finance and InfoEd eRA application and underlying technical architecture.  

• Participates in multi-function technical meetings regarding all InfoEd eRA modules being deployed.

• Participates in meetings for Workday Finance involving Sponsored Research as a subject matter expert. 

• Assists as appropriate with the deployment of Enterprise and other modules

QUALIFICATIONS

Minimum Qualifications:

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.

• 5 years of professional level experience with application support/troubleshooting, enterprises software configurations, end user training and/or technical testing.

• 5 years experience with research administration, especially sponsored projects and/or research compliance & integrity.

NOTE:   A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualifications:

• Master's Degree in Business, Information Technology, or related field.

• Experience in a Higher Education setting.

• Testing enterprise level software.

• Experience with relational database design, structure, and maintenance.

• Experience with InfoEd or another Sponsored Research management software suite.

Additional Competencies:

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Demonstrated commitment and leadership ability to advance diversity and inclusion.

• Strong customer service and the ability to be flexible and highly organized

• Ability to manage time effectively and work under tight deadlines

• Ability to troubleshoot systems with documentation and beyond documentation, persisting until a fix is complete

• Ability to implement and support complex software applications

• Ability to coordinate with multiple groups (business and technical) to find working solutions

• Knowledge of project management

• Self-motivated and proactive, taking initiative to solve problems and recruit assistance for those solutions quickly

• Ability to test enterprise level software

• Reliable attendance during business hours

The successful candidate must be a U.S. Person

Department

Office of Research Integrity, Compliance, Education and Systems