Assistant Director, Operations (4508U), Haas School of Business
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles
, our Principles of Community
, and our Strategic Plan
Application Review Date
The First Review Date for this job is: February 4, 2020
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all.
Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.
For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/
Provides information about higher education generally and UC Berkeley specifically one-on-one and to groups.
- Counsel prospective applicants by phone, email, online, and in person about the MBA Program, admissions requirements and procedures, university standards of preparation for MBA study, recruitment events, and visiting Haas.
- Responds to inquiries from prospective students regarding entrance requirements, application procedures, financial aid availability, housing.
Provides substantive information on admissions requirements, school/college programs and curricula, financial aid, housing, and career opportunities.
- Partner with supervisor to develop documentation on all admissions requirements and criteria, university standards of scholarship preparation for MBA study, processes and policies.
- Conduct preliminary assessment of academic records and credentials; ensure applications meet standards for review.
- Work with supervisor to develop ongoing training regimen for admissions team on new initiatives, designations, technologies, and policies.
- Attend classes which will enhance expertise in job areas.
- Serve on departmental and campus-wide committees as appropriate.
- Participate in activities that enhance the campus community and/or larger community to further University service.
- Maintain knowledge of the FTMBA unit business processes in order to provide back-up to other support staff in the unit.
- Work on special projects as assigned.
Performs recruitment activities, including writing or editing materials, and representing the school/college/department at admissions events and other forums.
- Plan, coordinate, participate in, and/or provide administrative support to recruiting events and activities as necessary.
Under direction and guidance, develops and implements processes and communications to enhance recruitment and yield.
- Exercises professional judgment in reviewing, evaluating, and recommending applicants for admission using established guidelines.
- Coordinate and conduct various audits of existing processes and identify process efficiencies where appropriate.
- Liaise with graduate division to troubleshoot issues with admitted applicants on pre-enrollment matters (both academic and non-academic)
- Communicate with colleagues within the department and other UC Berkeley departments as necessary on questionable and problematic cases.
- Prioritize and develop new processes to ensure the timely completion of files.
- Other data oriented projects as assigned.
- Knowledge and experience working with a diverse student population.
- The Ability to learn and interpret policies and procedures to prospective applicants and the public.
- Working knowledge, or the ability to learn, of academic programs, including curricula, admissions requirements, and financial aid programs at UC Berkeley.
- Ability to maintain cooperative relationships with schools, universities, community organizations and other institutions.
- Working knowledge of admissions requirements for campus/school/college or the ability.
- Ability to communicate effectively orally and in writing with diverse communities externally and within the organization, in order to present information in a clear and concise manner.
- Bachelor's degree in related area and/or equivalent experience/training.
Salary & Benefits
This is a non-exempt, biweekly paid position. The hourly pay of the position is up to $33.05, commensurate with experience.
For information on the comprehensive benefits package offered by the University visit:
How to Apply
Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=4929&PostingSeq=1