he Division of Student Affairs supports dynamic co-curricular learning and engagement for all undergraduate and graduate students within the School of Arts & Sciences, the School of Engineering, and the School of the Museum of Fine Arts (SMFA@Tufts). As a central resource supporting the safety, engagement, and wellbeing of all Tufts AS&E students, the Office of the Dean of Student Affairs promulgates community standards; coordinates communication between campus constituencies and departments; supports programs and activities to advance student learning; facilitates the coordinated support of individual students; and works cooperatively with members of the faculty and the colleges’ senior leadership team to ensure the successful achievement of institutional and divisional goals, vision, and values.
The Office of Community Standards, part of the Office of the Dean of Student Affairs, contributes to the holistic development of the student experience at Tufts by educating students about university expectations of behavior; enforcing university policy in a way that is fair, educational, and promotes safety; and by managing the student conduct program in a way helps students participating in the process learn from their life experience. The office partners closely with colleagues across the university (e.g., Residential Life & Learning, Campus Life, Tufts University Police Department, Office of Equal Opportunity, Career Center, Health Services, Counseling & Mental Health Services, Health Education, and Student Affairs at the SMFA) on a variety of related programs and initiatives.
The Director of Community Standards is responsible for designing and implementing a robust system to address student misconduct in a way that is educational and in line with best practices and legal standards. The Director is responsible for overseeing the investigation and resolution of student cases involving serious violations of community standards at Tufts, including behavioral violations and academic dishonesty. In addition to supervising all student conduct cases (including those assigned to direct reports and those assigned to individuals in other departments), the Director will personally handle designated cases. The Director will be responsible for prominent cases of student misconduct, including those involving cases with high legal risk, media exposure, and safety implications.
Master’s degree in higher education, college student development, conflict resolution, counseling, psychology, or another closely related discipline, or the international equivalent.
At least 6 years of experience adjudicating student conduct cases in a higher education setting, including at least three years working full time in student conduct.
Current and extensive knowledge of laws, trends, and practices related to student conduct in the college and university environment, and experience applying them to the student conduct setting.
History of success supervising staff.
Experience creating, analyzing, and interpreting policy.
Experience directing complex or sensitive investigations.
Experience managing substance abuse concerns, including prevention efforts, policy and educational interventions, and familiarity with treatment options.
Demonstrated success in starting up and implementing innovative programs.
Outstanding written and oral communication skills, including experience with legal writing.
Excellent critical thinking and problem-solving skills.
Highly advanced helping skills (e.g., active and reflective listening, facilitated reflection, appropriate confrontation, recognition of mental health concerns requiring referral, suicide prevention and intervention, etc.), and experience providing case management to students in distress.
Experience successfully employing conflict management skills (e.g., de-escalation, assertive communication, conflict coaching, giving feedback, mediation, etc.).
Proven ability to shape outcomes successfully in a cross-functional, fast-paced environment.
Integrity, forthrightness, and fair-mindedness are characteristics essential to success in this position.
Excellent interpersonal skills, the ability to build strong relationships with members of diverse constituencies, and a successful track record of collaboration in achieving objectives.
Experience working effectively with a wide range of diverse faculty, staff, and students.
Ability to utilize technology in the delivery of student programs.
Personal computer, time management, and strong organizational skills.
Experience with the administration of a student conduct records database.
Training in bystander intervention and motivational interviewing.
Completion of the ASCA Donald D. Gehring Academy for Student Conduct Administration strongly preferred.
Membership in the Association of Student Conduct Administrators or other relevant professional associations strongly preferred. Service to and leadership of professional organizations preferred.
Experience conducting student learning assessments and program assessments.
Experience creating and assessing learning outcomes.