Job ID: 224191

Assistant Director for Business Operations

Old Dominion University

  • Oct. 24, 2023
 
  • Assistant Director for Business Operations
  • STUDENT HOUSING
  • Old Dominion University
    Norfolk, VA
 
  • Open until filled
  • Available immediately
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  • Associate/Assistant Director
  • Residential Life
 
 
Reporting to the Associate Director for Business Operations and serving as a mid-level professional in Housing & Residence Life, the Assistant Director for Business Operations is responsible for coordinating and administering all functions related to the day-to-day operation of the processing of housing applications, contracts, assignments, room changes and all other administrative issues surrounding residential building occupancy. As an integral member of the Housing & Residence Life team, the Assistant Director supports and assists with the supervision of assignment staff and assists the Associate Director with the overall supervision of assignment office functions.
  • In conjunction with the Associate Director, the position hires, supervises, selects, and trains assignments support staff; assists in coordinating area staff meetings; works with a wide variety of campus offices to provide support services to the recruitment and retention of on-campus students; addresses individual student and parent problems; and enforces policies, procedures, and regulations.
  • This position serves as a primary problem solver in day-to-day student and family concerns related to applications and assignments in Housing & Residence Life.

Minimum Qualifications

Master’s degree in student personnel services, student development, or a related field.
  • Must communicate effectively by both written and verbal means and work with a diverse group of students, staff, university administrators, and external constituencies including parents.
  • Record of collaborating with a variety of organizations on complex tasks and projects
  • Demonstrated commitment to customer service and a student-centered philosophy
  • Demonstrated competence in developing and administering policies and procedures.
  • Management skills including organization of workflow, managing multiple priorities delegation, hiring, training, motivation, and performance management.
  • Ability to meet deadlines.
  • Ability to envision and implement change
  • Demonstrated record of working collaboratively with a diverse campus population and a variety of constituents in a complex environment.
  • Demonstrated familiarity with a student housing management system, preferably StarRez
  • General knowledge of data processing principles.
  • Considerable amount of progressive professional experience in staff supervision, staff training, and administrative processes.
  • Experience in coordinating administrative functions and managing multiple priorities simultaneously within a complex organization is required. Candidate must demonstrate experience in applying organizational, communication, and supervisory skills within a comparable organization, not-for-profit, or corporate setting.
  • Successful candidates must possess a proven understanding and commitment in a diverse high-energy environment requiring the ability to juggle multiple priorities on a consistent basis.

 
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